FileOpen Client 0952 for Adobe Acrobat/Reader (WIN / MAC)

Posted by FileOpen DRM News

We have released an updated FileOpen Plug-in for Adobe Acrobat and Reader for Windows and Macintosh, Build 0952.   This new client implements support for the latest Adobe Acrobat/Reader. Specific improvements include:

  • Modifications to support customization and localization of dialog messages.
  • Support for Username-only authentication, i.e. without password.
  • Modifications to address of issues related to Adobe PSIRT Incident 3124.
  • Modifications to core libraries in support of MSOffice functionality.
  • Modifications to enhance reliability of low-level screen capture mechanism.

This update replaces the Windows 0945 release from November 2014 and the Mac OSx 0926 release from March 2013.

FileOpen Client 0952 is backward-compatible to Adobe Reader/Acrobat 9.  We recommend that you encourage users to upgrade to the 0952.

Topics: FileOpen plug-in, Client Release, Adobe Reader 11

FileOpen Viewer for iOS (v2.3.4)

Posted by FileOpen DRM News

We are pleased to release the latest version of the FileOpen Viewer for iPad®/iPhone®.  The app updates like any other app you are accustomed to.  If you don’t have automatic updates enabled you will need to manually press "update" from the AppStore.  


What's New in Version 2.3.4

  • Fixed document syncing between devices using iTunes.
  • Improvements to the user interface when viewing the document list.
  • Enhanced login handling returns Users with failed login attempts to return to the home screen.


This update replaces version 2.3.2 posted to iTunes on 9/13/2014.

As Adobe LiveCycle Rights Management Nears End-of-Life, FileOpen Offers a Safe Harbor

Posted by Diana Holm


Back in 2011, we posted “Should you migrate from Adobe LiveCycle ES to FileOpen DRM?” in response to Adobe’s announcement that it would be discontinuing the sale and eventually support of its LiveCycle suite, which offered DRM functionality. We noticed that post has gained in popularity recently, so thought it was a good time for an update. Adobe LiveCycle EOL 

According to Adobe’s enterprise support “LifeCycle Policy” for LiveCycle ES Rights Management, “End of core support” for the most recent version will end on 03/31/2018, with support for older versions ending sooner or already expired. Soon after we published our post in 2011, an Adobe product manager contacted us to clarify that all LiveCycle capabilities were now incorporated within the Adobe Digital Enterprise Platform (ADEP). At last check, ADEP has been rolled into Adobe CQ (now part of Adobe Digital Marketing Suite) or Adobe LiveCycle ES3 (which we thought had been discontinued?)

It’s no wonder that we are hearing from many of Adobe’s enterprise customers, who are looking for a safe harbor for their ongoing document security and rights management needs. As a licensed Adobe Security Partner since 1998, we at FileOpen are deeply familiar with all the capabilities and issues surrounding encrypting PDF for seamless display in Adobe Reader and Acrobat Pro. We have also helped many publishers and businesses recover quickly from costly disruptions to their workflows due to their previous DRM vendors' sweeping corporate reorganizations, acquisitions and shut-downs.

Top concerns of Adobe LiveCycle ES customers looking to migrate

Adobe LiveCycle customers are often surprised to learn that an independent software developer can provide them with the same robust DRM functionality in a more modular and flexible package. As enterprise users, they also ask the tough questions. Here’s how we respond.


Can we still support users directly in Adobe Acrobat and Adobe Reader?

Adobe only licenses a handful of security vendors to operate within Adobe Acrobat and Reader. FileOpen was the first such licensee, and continues to support and innovate our native PDF offering. For customers who want to expand the reach of their content beyond Adobe Reader, FileOpen enables you to support end-users in 3rd party PDF viewers such as Bluebeam, Foxit, Nitro and Nuance. Really want to cut the cord from plug-ins and viewing apps? The latest FileOpen tools let you publish securely directly to the browser using HTML5, with no download or plug-in required.

Do you enable enterprise-level security and access controls?

FileOpen offers the same encryption levels as Adobe LiveCycle ES did—from 128-bit RC4 for older versions of Reader, up to 128/256-bit AES, the maximum exportable outside the U.S. We also provide open interfaces for integrating directly with your existing database and authentication schemes, so your documents maintain the same security level and authorized access both inside and outside the firewall. Our rich set of permissions also stand up to (and possibly surpass) the feature set of Adobe LiveCycle and any other enterprise document security solution. Whether you need to add or revoke device access with one click, expire document access to the second, or watermark and limit printing, FileOpen gives you the controls.

What assurances can you provide that we won’t have to change DRM vendors again in a few years?

FileOpen Systems is an independent software developer that does one thing very well: document rights management. Our founding philosophy is that the challenge of document security should not be answered by companies who seek to control the entire document production and delivery workflow, because that will limit publishers’ options as platforms and devices inevitably evolve. Publishers should be able to follow their end-users’ technological preferences, and not be locked into bulky all-in-one systems that limit the reach of their content.

FileOpen’s solutions are designed with this principle in mind, to give you the most options when deciding where and how to share your most valuable data and content. Whether it’s supporting BYOD on iPhones and Android devices, or delivering your documents via Box or Dropbox, you can be sure we’ll keep up with the most popular platforms and technologies. Our focus on providing the most flexible, stand-alone document security tools means our customers can rest assured that there is no “end of life” on the horizon, for them or for us! For the most mission-critical deployments, FileOpen offers 100% on-premise installations.

Should you migrate from Adobe LiveCycle ES to FileOpen DRM?

See how the two solutions stack up, feature-by-feature:


FileOpen DRM Solutions
Adobe LiveCycle Rights Management ES
Licensing Methods
Client/Server Based Licensing
Software as a Service (SaaS)-Based Licensing
 Yes  Yes
User-Based Identification
 Yes  Yes
Computer-Based Identification
 Yes  Yes
Domain Authorization
 Yes  Yes
Smart Card Authentication
 No  Yes
Cookie-Based Authentication
 Yes  Yes
Policy Management
User/Role/Group-Based Access
 Yes  Yes
Create New Policies
 Yes  Yes
Change/Revoke Access
 Yes  Yes
Usage Logging & Metering
 Yes  Yes
Copy/Delete Policies
 Yes  Yes
Add/Remove Policy Administrators
 No  Yes
Offline Viewing
 Yes  Yes
Open/View Rights
 Yes  Yes
Print Count
 Yes  Yes
Copy/Paste Rights
 Yes  Yes
Embargo/Expiration Rights
 Yes  Yes
View/Print with Watermark
 Yes  Yes
Screen Grab Protection
 Yes  No
Protected Changes
 Yes  Yes
Version Control
 Yes  Yes
Encryption Levels
128-bit RC4, (128/256-bit AES Q1 2015)
128-bit RC4, 128/256-bit AES
Key Management
Pseudo Random Number Generator
Pseudo Random Number Generator
Enterprise Directory/LDAP Integration
 Yes  Yes
Client side integration (components, plug-ins, etc.)
Solutions available with and without client integration.
Website’s certificate must be installed to access Rights Management ES through the client applications.
Operating System (Encryption)
Microsoft® Windows Server®, Sun™ Solaris™, Linux ®, freeBSD®, HP_UX®, .NET, JAVA
Microsoft Windows Server, Sun Solaris SPARC®, IBM® AIX®,Red Hat®,SUSE®
Application Server
Any Application Server
IBM WebSphere®, Oracle® WebLogic, JBoss®
Operating System (Client)
Windows, Mac OS , Linux
Windows, Mac OS , Linux
Supported File Types
PDF, Excel, Word (Powerpoint Q1 2015)
PDF, Excel, Word, Powerpoint and CAD files
Supported Devices
Desktop and Mobile OS (iOS, Android)
Desktop and Mobile OS (iOS, Android, Blackberry and Windows Mobile)
Direct Licensing
FileOpen DRM Solutions are available as a hosted solution,  a licensed server, or through individually licensed modules.  View all>>
Available as core functionality within the Adobe Digital Enterprise Platform Standard Edition or as individual components to Government or Financial markets.
Indirect/Partner Licensing
FileOpen DRM is available on a limited basis through these partners.
Available indirectly, as core functionality within the Adobe Digital Enterprise Platform Standard Edition, or as individual components to Government or Financial markets only.
*With respect to Non-FileOpen Products, the information presented is based on publicly available information. We accordingly make no representations with respect to the accuracy or validity of the information, but merely provide it for comparison purposes.
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Bob Koche Joins FileOpen as VP of Business Development

Posted by FileOpen DRM News

We are very pleased to announce that Silicon Valley veteran Bob Koche has joined our team as Vice President of Business Development. Bob has built sales organizations for Apple, Intel, Motorola and IBM over the recent decades. 


“FileOpen DRM has reached a tipping point of adoption in our target markets, so the time is right to bring in a seasoned enterprise software professional like Bob to build on that momentum and grow our sales team,” said Sanford Bingham, founder and president. 

Bob will also be reaching out to our technology and channel partners to create an ecosystem around the FileOpen security layer, ensuring the success of our mutual customers in the coming years.

A programmer himself in a past life, Bob has a deep understanding of the underlying technology of the FileOpen security platform, as well the specific requirements and challenges facing companies looking to adopt DRM.

Bob’s enthusiasm for FileOpen’s unique market opportunity and collaborative approach to solving problems have already impressed FileOpen’s longstanding customers. We invite you to welcome Bob by leaving a comment below. 

FileOpen Viewer for iOS (v2.3.2)

Posted by FileOpen DRM News

We are pleased to release the latest version of the FileOpen Viewer for iPad®/iPhone®.  The app updates like any other app you are accustomed to.  If you don’t have automatic updates enabled you will need to manually press "update" from the AppStore.  


What's New in Version 2.3.2

    • Fixed local document storage to enable offline permissions for both PDF and OPN.


This update replaces version 2.3.1 posted to iTunes on 4/7/2014.

Topics: Secure Document Viewer, App Stor, Mobile

FileOpen OEM partners Intralinks and HighQ mentioned in Gartner’s Magic Quadrant for EFSS services

Posted by FileOpen DRM News

This month Gartner released the first-ever “Magic Quadrant for Enterprise File Synchronization and Sharing (EFSS)”, picking key players among over 100 vendors in the rapidly growing market for online file sharing services.  The report evaluates 19 EFSS vendors based on 15 criteria, measuring completeness of vision and ability to execute on that vision.  Among mandatory features and capabilities, Gartner required a base level of security to include user password authentication, lockout after a given period of inactivity, selective remote wipe of the EFSS mobile app and related files on the device and data encryption on transfer.   

While FileOpen does not provide an EFSS solution to compete with these vendors, we were pleased to see that our OEM licensees Intralinks and HighQ appeared in the quadrant. Since 2002, FileOpen encryption has powered the PDF security and direct Adobe Reader support in Intralinks’ virtual data room (VDR) offerings. HighQ, another VDR platform, integrated FileOpen DRM in 2007, enabling their customers to apply granular access controls to their shared documents.


FileOpen offers the same DRM tools to enterprises directly as a stand-alone solution with a flexible cloud connector.  Currently this cloud connector supports Dropbox, Box, Egnyte, ShareFile, Google Drive, OneDrive, and SharePoint while others are being added all the time.  Each connector is unique in its configuration and code making them extremely flexible.  Deployment can be tailored to meet specifics of the desired integration.

Gartner’s EFSS report goes on to say that mature products within this market have features to ensure files leaving the sharing location are encrypted and only readable by those authorized to access the data. That said, many vendors in this study do not offer these features, as demonstrated in a few vendor cautions published in this report:

    • Acronis: No DRM capability is supported yet to protect shared documents once downloaded on an unmanaged device (e.g., to revoke permissions to open, view and edit a document).
    • Sharefile: Despite the rich set of policy management and security features, DRM capability is not yet supported to protect shared documents once downloaded on an unmanaged device — for example, to revoke permissions to open, view and edit a document.
    • Dropbox: Enhanced security features, such as content-aware data loss prevention, built-in DRM encryption, HIPAA and FISMA certifications are missing. However, levels of security for cloud-based data and service protection are available.
    • Hightail™: DRM encryption for shared files and content editing are not supported.


Discover what you can do when powered by FileOpen or learn more about adding a layer of FileOpen security to file sync and share tools.

Topics: secure file sharing, document security, enterprise file sync and share

FileOpen Client 0945 for Adobe Acrobat/Reader (WIN)

Posted by FileOpen DRM News

We have released an updated FileOpen Plug-in for Adobe Acrobat and Reader for Windows, Build 0945.   This new client implements support for the latest Adobe Acrobat/Reader on Windows. Specific improvements include:

  • Support for cookie detection in latest version of Chrome 
  • Optimizations and bugfixes, including an issue related to PDF printing

This update replaces the Windows 0942 release from June 2014.

FileOpen Client 0945 is backward-compatible to Adobe Reader/Acrobat 7.  While not always necessary, we encourage users to uninstall previous versions of the FileOpen Plug-in prior to installing the latest.

Topics: FileOpen plug-in, Client Release, Adobe Reader 11

Four Reasons to Use FileOpen to Protect Files in the Cloud

Posted by FileOpen DRM News

As businesses move to the cloud for their document storage and sharing needs, the need for stronger and more persistent security at the file level has gained urgency. However, the dominant cloud providers still do not offer  enterprise-grade security and rights management solutions, even to their "business" customers. 

FileOpen aims to fill that gap by providing responsive document control, policy enforcement and tracking regardless of where the actual files are stored, including the cloud. We've also made it easier to use cloud services such as Dropbox as a secure document delivery platform, by automatically encrypting the contents of designated folders and seamlessly authenticating user access. 




1. Persistent Security
    • Local AES-256 bit file encryption – no need to upload source files.
    • Expire documents by date, time or usage.
    • Revoke or kill access to specific documents as needed.
    • Disable or restrict copying/pasting, saving, editing and screen captures.
    • Display user identifying watermarks on every view and/or print.
    • Restrict document access to a specified count of devices by user.
2. Uncompromised User Experience
    • View protected documents in native applications such as Adobe Reader/Acrobat, Word, Excel, and PowerPoint, or in any browser that supports Flash version 11+ or HTML5
    • No cumbersome downloads or passwords to remember--authorized users may not even realize the file is protected
3. In-depth Analytics
    • Obtain a complete audit trail of document usage by user including, IP address, device type, time stamp, and more.
    • Understand your audience with page-level engagement and print metrics.
    • Review IP address and machine context of failed authentication requests to better understand unauthorized sharing patterns.
4. Built for Business
    • Plugs directly into your existing file sharing solutions so you can share files with a simple web link; Google Drive, DropBox, Box, ShareFile, Egnyte, Hightail, OneDrive, etc.
    • Integrate into existing authentication schemas such as Active Directory, SSO, SAML, etc.
    • Seamlessly integrate into virtually any other third-party system or database; including, eCommerce systems, intranets, LMS/CMS, SharePoint, and more. 

While many vendors are moving to capitalize on the growing need for secure file sharing with yet another 'better' cloud sync and share system, FileOpen’s approach has always been to focus on the document security, not the device nor the means of distribution. By securing the file itself, but storing permissions separately, FileOpen can offer truly portable file security regardless of the endpoint. 


Contact us to see how you can share files securely without changing your current technology investments, corporate culture or workflows.

Topics: secure file sharing, document security, cloud

FileOpen Client 0942 for Adobe Acrobat/Reader (WIN)

Posted by FileOpen DRM News

We have released an updated FileOpen Plug-in for Adobe Acrobat and Reader for Windows, Build 0942.   This new client implements support for the latest Adobe Acrobat/Reader on Windows. Specific improvements include:

    • Compiled from Adobe Reader/Acrobat Plug-in SDK Version XI
    • Additional support for Postscript printing
    • Enhanced support for offline permissions with Adobe Read X/XI protected mode enabled
    • Various bug fixes and enhancements

This update replaces the Windows 0928 release from April 2014.

FileOpen Client 0928 is backward-compatible to Adobe Reader/Acrobat 7.  While not always necessary, we encourage users to uninstall previous versions of the FileOpen Plug-in prior to installing the latest.

IBM Validates FileOpen as a WebSphere Commerce Partner

Posted by FileOpen DRM News

Today we are pleased to announce our membership in the IBM PartnerWorld® as a validated technology partner.  Together, IBM WebSphere® Commerce and FileOpen will bring innovative e-commerce services and document security solutions to serve the global community of IBM WebSphere Commerce partners and customers.IBM Business Partner Logo

WebSphere Commerce customers can now leverage the built-in integration with FileOpen DRM to stop piracy and retain revenues from documents sold online.  The integration with IBM WebSphere Commerce provides full automation between the payment process, the issuing of document access and enforcement of document permissions.

The FileOpen WebSphere integration works by granting paying users access to purchased documents while denying privileges to those who have not purchased.  Additionally, the FileOpen Document Security Module enforces granular access controls such as document expiration, saving of local copies, and the imposition of user-specific watermarks.  From a paying user perspective, there is no interruption of service. In fact, with FileOpen's lightweight clients, paying users may not even be aware that documents are secured.  Documents open in standard document viewers, within a Web browser or in a native Android or iOS app.   Notwithstanding the ease-of-use, forwarded documents will not authenticate and cannot be viewed by unauthorized users. 

“The advantage of FileOpen Document Security is that it takes the headache out of selling documents online.  The document owner simply hosts the protected document on the Web store and can rest assured that only the paying user can access the document,” said Sanford Bingham, CEO & President, FileOpen Systems Inc.  “The integration allows publishers to focus on increasing sales, instead of wasting time manually setting permissions and keeping databases in sync.”     

Key Features: 

    • Control access: Apply local AES-256 bit encryption to protect documents from piracy.
    • Retain revenue: Stop the forwarding of documents — absolutely no unauthorized access.
    • Support mobility: Deliver documents securely to PCs, iPad, iPhone, and Android... instantly.
    • Enforce policy: Control how recipients use information even after delivery.
    • Monitor activity:  Track how often documents are used, by who.

For more information see the IBM WebSphere Commerce Validated Technology Partner Listing or request a personalized demonstration

Topics: document security, eCommerce, stop document piracy, partner