This form is for licensed customers of FileOpen encryption products.


If you have received a FileOpen-encrypted document and cannot open it, you should contact the publisher/document owner to obtain permissions or technical support. FileOpen employees cannot provide document access or technical support on behalf of our customers.  

Completing this form is the best way to receive technical support. Complete inquiries will be answered within one business day. 


Additional Resources 


FileOpen Plug-in for Adobe Reader/Acrobat FAQ


FileOpen Plug-in for Adobe Reader/Acrobat Troubleshooting


How to Remove the FileOpen Plug-in